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John W Chung
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John W Chung
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Operations vs Governance (same team)
Governance in Practice, Operations & Scale-Up Execution John Chung 9/6/26 Governance in Practice, Operations & Scale-Up Execution John Chung 9/6/26

Operations vs Governance (same team)

New directors get told to stop thinking operationally. The trouble is you can’t test what you’re told if you don’t understand how the company runs. Here’s the line between operating a company and overseeing one, and why the best boards need both the near view and the far.

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NED Roles in SMEs and Startups: Why They Fail and What Works
Governance in Practice John Chung 26/5/26 Governance in Practice John Chung 26/5/26

NED Roles in SMEs and Startups: Why They Fail and What Works

The NED role carries the same legal weight in a five-person startup as it does with five hundred. The infrastructure does not. Here is what that gap looks like in practice, and what actually works.

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Roles, responsibilities, and accountability: the hidden ops problem that takes down tech companies
Operations & Scale-Up Execution John Chung 19/5/26 Operations & Scale-Up Execution John Chung 19/5/26

Roles, responsibilities, and accountability: the hidden ops problem that takes down tech companies

Most early-stage companies don't fail because of bad ideas or bad timing. They fail because nobody wrote down who was responsible for what — and by the time that mattered, it was too late.

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Founder pay, unpaid super, and the ATO: what every startup operator needs to know.
Operations & Scale-Up Execution John Chung 12/5/26 Operations & Scale-Up Execution John Chung 12/5/26

Founder pay, unpaid super, and the ATO: what every startup operator needs to know.

Founder pay can wait. Super and PAYG cannot. What I learned managing ATO payment plans, director liability, and statutory obligations in a cash-constrained startup — and what every operator and director needs to know before it becomes personal.

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What I learned doing the AICD course while my company was in crisis
Governance in Practice John Chung 5/5/26 Governance in Practice John Chung 5/5/26

What I learned doing the AICD course while my company was in crisis

I did the AICD Company Directors Course in 2022 while the company I directed was in serious trouble. Sitting in those sessions while simultaneously trying to keep the ATO at bay gave me a perspective on governance that no classroom exercise could have manufactured.

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The five governance mistakes I watched kill a promising company — and how to spot them before it's too late
Governance in Practice John Chung 28/4/26 Governance in Practice John Chung 28/4/26

The five governance mistakes I watched kill a promising company — and how to spot them before it's too late

I watched a promising company die. Not suddenly, that's rarely how it goes. What killed it wasn't the market or the technology. It was governance. Five patterns, all documented, all avoidable. Here's what they looked like from the inside.

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How to build an operational backbone in a company that thinks it doesn't need one yet.
Operations & Scale-Up Execution John Chung 21/4/26 Operations & Scale-Up Execution John Chung 21/4/26

How to build an operational backbone in a company that thinks it doesn't need one yet.

Most founders plan to sort out operations once they have more runs on the board. By the time that moment arrives, the cost of deferring it is already compounding. A practical guide to building the operational backbone your company needs — before it needs it badly.

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John W Chung

www.johnwchung.com

www.theoperativeword.com.au